Most airline tickets do allow changes for a fee, plus any difference in fare. Travel documents, including, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) are used to confirm an arrangement with a service provider. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. Call us when youre ready to rebook and we can help you use credit. I had leave revoked in the military and had to cancel my trip. Depends on the airline policy. are beginning to reopen to travelers who have been vaccinated. You can still book with StudentUniverse. We have unique discounts available for students and anyone under 30. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. If you don't see a credit that you think should be there, give us a call. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. Please understand that travel service providers may not be able to accommodate every request. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. Yes, and this depends on the airline's policy. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. Additional fees for baggage may apply. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). In some cases, where neither we nor the travel service provider are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the travel services you have bought or a suitable alternative (at no extra cost to you). If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. There are also plenty of travel deals available to all young people (18-25 year-olds). 2013-2023 StudentUniverse. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. Your rights under your contract for travel arrangements will depend on the type of travel arrangement you book with us, which will be either a booking for package travel or for one or more individual travel services. Transport and accommodation providers have differing cancellation policies and rules. Most of these changes will be minor and we will advise you of them at the earliest possible date. In addition, the US is requiring all passengers arriving on an international flight to have a negative COVID test taken within 3 days prior to your flight. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. The credit will be for the remaining amount of your ticket. No. Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. It is the responsibility solely of the hotel to deduct the discount upon your arrival. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. We really cant speak to any insurance questions. Travelers are responsible for ensuring that they have all necessary travel documents and visas. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Have I signed up before? Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. Many of the flights and flight-inclusive travel arrangements we arrange on your behalf are financially protected by the ATOL scheme. To ensure you are seated next to each other you can either contact us via email or chat with an agent. There are a few exceptions that must be booked on the phone with our agents. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. And ICYMI, you dont have to be a student to book on StudentUniverse! If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Many travel arrangements (e.g. Search for the total number in your party and log in (or Sign up) as yourself. Tuition and Fee Policies in the Event of Campus Closure. Refund Policy. If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. Tuition and Fees Refund Policy. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. Please travel responsibly and take into account all local health guidelines and restrictions in both your home city and the destination youre considering visiting before traveling. Studentuniverse Reviews | Read Customer Service Reviews of When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. All refunds will be delayed until the situation stabilises. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. Any booking you make will be with the relevant travel service provider and not StudentUniverse. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. This is very common, just make sure you have the card holder's permission! Are the prices I see on your site in U.S. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse When youre ready to use your travel credit, first read the credit details found in My Wallet and then give us a call so we can book your flight. It was officially launched in 2000 and remains a privately-held company. It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). However, some countries (Iceland, Greece, etc.) Once you call, you can leave your number for a call back when we get to your place in line. www.cdc.gov. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. Please speak to one of our consultants for further details. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). The name on the credit card can be different than the name of the traveler. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Do you have better flight specials available by phone. Studentuniverse Refund Policy Promo Code : r/BeamOffers If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. Travel & Covid-19: Everything you need to know. We advise travellers to retain sufficient local currency to meet these charges. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at customer.relations@flightcentre.co.uk, or by post to Level 9, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE giving your booking reference and all other relevant information. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. Sometimes airlines provide us with fares we cannot display online, even to our members. If your query is not urgent, please expect a delay in receiving a response. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' Please note that for all air bookings a service fee of up to 16 will apply. Studentuniverse Refund Policy Coupon Code : r/DiscountSuave The merchant should process the refund through the same technology used to make the original sale. You will need to know the legal name and date of birth of your friend(s). It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. By purchasing a ticket from us, you give StudentUniverse explicit consent to contact your school to verify your current enrollment status. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). I have questions about baggage. No need to worry, your credit will still live in My Wallet. Prices are per person and inclusive of tax unless otherwise indicated. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. We thought so! Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. Most airlines have issued one free change and you may be eligible to cancel for future credit. Please ask us to confirm what protection may apply to your booking. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. That depends on the airline policy. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. The short answer is no. We recommend that you contact the airline or visit the airlines website to confirm your scheduled departure time 24 hours prior to your flight. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. Travel insurance is recommended for all bookings. For many airlines, the credit is good through December 31, 2020. If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen travel dates or accommodation, we will do our utmost to make these changes but it may not always be possible. If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. All prices are subject to availability and can be withdrawn or varied without notice. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. However, sometimes the deal may not be available for all dates or to/from all airports. Please contact us to see if your booking qualifies. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. These guidelines vary by airline and some may charge an additional fee for services they may provide to Unaccompanied Minors. Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. You can file an insurance claim through the company and wait to hear from them directly. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. We will confirm the correct price with you at the time of payment. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. How do I book seat assignments and meal requests? Airlines generally do not allow changes to your routing or name changes. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. Save your details for a quick and easy checkout process. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. Reviews. A package arranged by us will be a Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. Can I Trust StudentUniverse? [2023 Reviews] Pros, Cons, Bottom Line We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. The tuition rate in force for all programs is based either on program or modality. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. Most of our deals are available to be purchased online. Such terms and conditions may be disclosed by use of hypertext links. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. Issuing Refunds to Credit and Debit Cards - Stanford University You should be aware that costs could increase closer to the departure date. All accommodation ratings are set by the relevant provider. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. StudentUniverse: Cheap Student Flights, Hotels & Travel Deals Transport and accommodation providers have differing cancellation policies and rules. StudentUniverse AU has got you covered. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. All fares are subject to change without notice prior to full payment, and may be thereafter adjusted as further set out below. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. Please check your applicable loyalty program for the specific terms of your membership. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. last updated: June 29, 2021. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. You can view any fees associated with canceling your ticket under the My Trips section of your account. Please note that this does not mean that your order has been accepted. Change rules and fees can vary tremendously. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. Please allow adequate time to obtain any such advice or documents. Studentuniverse Refund Policy Coupon Code can be found at this link. You are solely responsible for any such fees as well. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; . Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. If StudentUniverse incurs any expense, including but not limited to attorneys fees, to recover any payments charged back by your credit card company, you agree that you will be liable to reimburse StudentUniverse for such expense. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. . In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! We strive to resolve any dispute amicably. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Dollars? Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. It is entirely at the airlines discretion to provide you with a seat on a later flight. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. Anyone can book with us, just not everyone will be able to get access to special discount student fares. All flights are non-transferable and cannot be used by anyone other than the ticket holder. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. Terms of Use | StudentUniverse Please confirm which airline your credit is with by visiting My Wallet.
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