We've got you covered with our in-depth e-bike operation guide. Our aim was to create the lightest range of electric bikes in the world. Literally, all you need for a pedal-assisted ride at your fingertips. If the above tricks dont work for you have a look at the electric bike error codes below. Connect the bicycle to the Dealer APP and check the battery temperature. E-Drive system: Mahle Motor Hub drive 40Nm . The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! 0000007449 00000 n If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Your Inside Guide to the Ebikemotion Companion App - Contender Bicycles Excessive charging temperature. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Its a bitter truth that these useful electric bikes come with such error issues. Battery blocked by a short circuit. Select the Pulsometer option and follow the instructions. High voltage or incorrect battery use on the bike shows electric bike error code 7. Not really sure what else to suggest here if there are no codes shown off. Communication error issues can cause while there is an error between the controller and display. There is any number of factors that can affect what range an e-bike can reach. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Thanks. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. 203. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. I have had a error code that shows itself on my ebikemotion app while riding. How will I know how much battery charge remains? How to Fix Electric Bike Error Codes? - Electrical Wheel But why did she turn to an e-bike? Also, the released dust particles from the brake levers can cause speed sensor error. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. Is there a site to buy parts for MZZK E Bikes? Check the wires of the pedaling sensor (PAS) and Motor Sensor. You can buy the unit separately or replace it entirely in case of damage. I just got this too. 130 0 obj <>stream I am assisting my 10th grade grandson with a project he has at school. Error Database System full. Check the motor wire connection. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. What electronic drive system does it use? If you need advice on compatible belts please contact us. Please check the battery Pack connector. This unit has 3 distinct buttons that are used to control the motor system. Belts can slip when there is too much friction or if the belt is over-tightened. Ive luckily have not had any issues. Charge your battery for at least 30 mins and check if the voltage value increases. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Also, with the help of the eBike app, you can see the details errors. 0000003701 00000 n You will need to take it to a dealer that has the necessary cable. Therefore the throttle will have the same speed level/grade limit set on the PAS. 0000017068 00000 n Frame: Addict eRIDE Disc HMX. It occurs when the controller gets to its maximum temperature level. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Apple watches can be connected and will show ride data, but NOT heart rate. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South If the error is not solved, replace the battery, Excessive switch temperature. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. If so, ensure the switch is on. A companion app is also available to download which displays such details on any smartphone. Ebikemotion - Apps on Google Play Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. Bosch Performance Line Nyon Owner's Manual. Error 201 despite meeting common prerequisites - Ivanti Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. What if you already have power and still can not get the bike to move? Of course, using a lower level of assistance or being judicious with the max assistance results in more range. trailer The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. This is often referred to as electric bike error 5. 0000000776 00000 n The 250W motor has a 40 Nm maximum torque output. I havent ridden it at all so is there a faulty sensor in the hub? If there is no change, check the connection or try a different charger. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. PDF USER'S MANUAL RANGE EXTENDER - Orbea ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). There is also a Custom mode, but Im ignoring that for now. Read caring for your electric bike to find our top tips for maximising battery life. Turning your smartphone into the ultimate cycle computer that includes the following functions. Hi: I too have an Orbea Gain. How do I charge the battery? Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Should an error occur with the system, the app will display an error code. The speed sensor should be screwed into the motor lead plug fully. Power supply problem in sensors. I took the bike to a local shop that promised they could work on the firmware. How electricity flow in an electric bike works. An incorrect battery used on the bike shows. Continue charging. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. The app is compatible with all of the e-bikes in our range. Unplug brake pads, and to check each brake, restart the bike. What type of battery is it? How do you then select an assistance level? Consider replacing the torque sensor, controller, or drive shaft. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Within this menu, there is also a very neat feature. As Jaxx says, the ebikemotion app can be a bit buggy. Press J to jump to the feed. Check sensor speed. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. MAHLE SmartBike app for e-bikes - The Ribble guide This video goes over how to use the controller to get the most out of the bike. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Scott Addict eRIDE | The world's lightest electric road bike - BikeRadar Orbea gain pink flashing light after first charge : r/ebikes - reddit Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. Contact us for further assistance. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Stop charging and allow system to rest for 30 minutes with bicycle turned off. If the problem persists, contact your eBike dealer. He successfully installed parts and battery. Common ebike errors may include: 1. Put it on charge and linked the app and it reported error 201. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. If error code remains, test with new motor core and controller error. Charge the battery within the appropriate temperature ranges. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Just what sets these award-winning bikes apart from the rest? This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal If the battery prongs are not lined up correctly, the electrical circuit wont be complete. The battery used on the bike produces higher than the required voltage. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Seems to be a real issue with this battery after reading this thread. Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. At this time, you should open the eBike app from your smartphone and can get the detailed error description. 2. Let the battery rest for 2 hours and replace the charger with a new one. MAHLE ANT DONGLE IWOC TRIO MANUAL (ES-EN) - Issuu Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. How can I display the current power level on her iPhone in the companion app? If you do not get any power to the display then you should start with the battery as well as all the connectors. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here is the issue: after the ride I review my activity but I don't see any error message. We showed what the error code means, along with some solutions. New component detected not associated to this eBike system. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! The eBike is outside of the permissible temperature range. Same as above but this time with the top tube mounted button. Please check the remote connector. Once the start-up procedure finishes a single solid colour will be displayed. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. The male and female prongs should have a positive connection. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. You can try a different controller if you have one or ask for a replacement from the supplier. Battery Pack sensor damaged. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. In any case, here are a list of potential error codes. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Try disconnecting and reconnecting the motor cable. First of all make sure that your battery is fully charged and has enough voltage. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. The display itself is used to indicate the selected power level, available battery level, and more. With any error, the e-bike started flashing. Check for silicone interference, corrosion damage, or loose or damaged cables. 0000009524 00000 n Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. Orbea Gain M30 Review Is This the Smoothest E-Road Bike? - eBicycles I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Thus, this article will show you the electric bike error codes in detail. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. Pink Flash - There is an error in the system. Then check input voltage (P03) through your LCD Display parameters. Every error code defines different issues with the bike. Is the motor restricted to 15mph here in the US? This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. SmartBikes / Mahle Make sure your ebike is powering on and your display panel lights up. Please reduce the demand. If the voltage value does not increase, check the connection and try another charger. Look out for the batteries and see if they are installed and fully charged or not. It is important to note that electric bike error codes may vary with different manufacturers. The Battery Pack voltage is not correct for this system. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Throttle Error This error occurs when a throttle cable is damaged or loose. Salt Lake City, UT 84105 First 4 Steps to Fix Electric Bike Error Codes - YouTube Contact our helpful and friendly customer service team for assistance. Save my name, email, and website in this browser for the next time I comment. And Error code 07 does not always indicate a hub motor problem. Avoid large power demands while this error is active to prevent deterioration. Batteries4pro - Bosch drive unit error codes list Please charge the battery Pack. It uses a widget technology and allows users to completely set up the information they need to see. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. Now you can solve these minor issues easily and quickly. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. So long story short I am getting a motor sensor error when I try to use my throttle. Update files are available for remote repair, please contact CSG warranty. Speed Sensor error - Motor consumes but Speed not received from sensor. So, lets find out the common errors and their codes. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Current sensor of the controller becomes damaged or disconnected. How often are you supposed to 'fully charge' your eBike battery? >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Let us know if you have any other questions. 0000001285 00000 n Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Create an account to follow your favorite communities and start taking part in conversations. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. 2 minutes in the shop and done. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Both low voltage and over voltage protection can cause an error. Bosch Battery Pack Owner's Manual. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. That voltage should match your battery. 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. Error 8 hall sensor usually shows the above error. Temperature too low during use. Press Button A (top button) to change to the next level of assistance up to Level 3. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Contact your eBike dealer. Now the second bike had done the same thing after only one ride a few weeks ago. Current supplied by the Battery Pack is too high.
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