We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Don't worry, we can still help! Regent Street You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. %PDF-1.5 The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Repairs update You can now report your non-emergency repairs. We will pay compensation for damage which is our fault or our contractors' fault. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. This is commonly known as filing a compensation claim for despair against a housing association landlord. Gateshead Now is a collection of the latest news from Gateshead Council. % This covers things like outside painting, replacement windows and annual gas servicing. These are repairs which need quick attention and don't need an inspection first. United Kingdom. We will need to look at what has been damaged so please don't throw anything away. Visit directory. Top Jobs in Gateshead, England. Your Employees Portal - Gateshead Council As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. Always ask to see this card before letting anyone into your home. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. There are no emergency or urgent repairs outstanding at this point in time. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. <>>> Complain to the housing ombudsman The housing ombudsman is a free and independent service. East Ham For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Gateshead, England Jobs - 16,311 openings | Glassdoor If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? New online repair reporting system launched - Gateshead Council "The garages at Leam Lane had already been condemned, and we were working towards . If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Any resident with My Housing Account can access this service. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Whats in it for you? Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. As a tenant you are not automatically covered for any of your home contents. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Your Employees Portal - Gateshead Council Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . E6 2JA. We encourage our people to think differently, do the right thing and be innovative. London The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. Gateshead. This makes sure that everyone is treated fairly. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. If we miss an appointment and we didn't contact you, please contact us. You can also include claims for loss of earnings and care costs if necessary. It is also possible to claim for any damage that may have been caused during repair works. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. View details of your former and current tenancies including rent statements and repair. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. Gateshead pensioner 'shocked' at council's repair works on his home of Youth justice services: North East and Cumbria - GOV.UK Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. Time to have your say on the future of our leisure service. The contractors are currently repairing seven properties a week. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. I have got this complaint, they monitor it and see it through to the end. Gateshead, England. Copyright Andy T - 2021. Information, Advice, Services and Support - Gateshead Local Offer SEND While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. Reporting repairs Home. As a council housing tenant, you are entitled to a good standard of living. Equipment services :: South Tyneside and Sunderland NHS - STSFT Repairs update - Housing Team at Gateshead Council | Facebook People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. News - GO Gateshead If so we can help you claim compensation on a NO Win, NO Fee basis. You can also claim compensation for the damage that has been caused during repair work. They should all be done. You can create a free account to post activities, services and promote organisation working in Gateshead. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. Council residents in Gateshead waiting nearly a month for house repairs If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. A public consultation on the future of Gateshead Council's Leisure Services has commenced. We hope to reschedule these eventsat a later date. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. I have to tell you, this week I have had four complaints that have been going on for two years. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. The team were very helpful and understanding of my dangerous situation. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Our employees and contractors carrying out work will show you an identity card. 3 0 obj Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair Home Group | Watergate Court, Gateshead Gateshead Council aims to complete the backlog by late March next year. These are repairs which could cause injuries or further damage if they are not dealt with quickly. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". 2 0 obj Gateshead Council Section Manager - Repairs Job in Gateshead, England If so, please keep reading as youre just what were looking for! Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. This includes both small leaks and emergency repairs. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support Housing Disrepair When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. Complain about council or housing association repairs We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Gateshead Council. We will first make sure that it is our responsibility to do the repair. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. Homepage for Gateshead Councils Benefits and Council Tax information Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Our business support events remain cancelled for now. Metropolitan Borough of Gateshead - Wikipedia Our housing offices are currently closed to the public. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. For further information please contact the Involvement Team by: Civic Centre Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. 1 0 obj Business advice and support - Gateshead Council If you continue to miss appointments for repair work you may be charged. Well, theres so much on offer and heres just a few of the highlights! She added: "Someone has got to own it. Some of these jobs need to be inspected before the contractor can start the work. Employer Est. The council is responsible for most repairs to your home. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". All rights reserved. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. The site has been designed with residents and local groups to ensure it is easy to use. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Unfortunately, this job posting is expired. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. We have guidelines on how long different repairs should take. However, our partners are continuing to deliver a series of . Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. You have the right to appeal if you don't agree with a decision to charge you for repairs. You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. Office 3750 We are Gateshead Council's Housing Team. Gateshead Council jobs in Newcastle upon Tyne NE20 The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. Youll be paid a competitive salary plus additional allowances where relevant. Thursday 26th January 2023. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. Read more about the Housing Capital Investment Programme. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. My Housing Account - Gateshead Council Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. To keep up to date, why not follow us. We hope to reschedule these events at a later date. Payslips. If they can't show you a card, or you have any other reason to be suspicious, don't let them in. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP.
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